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Shipping Policy

Shipping costs

  • Nationwide – Parcel Post1 kg satchel – $12.00 + GST
    3 kg satchel – $13.85 + GST
    5 kg satchel – $17.25 + GST

 

  • Nationwide – Express Post1 kg satchel – $14.50 + GST
    3 kg satchel – $16.00 + GST
    5 kg satchel – $23.50 + GST
  • Local Orders – East Coast (from Ballina to Gympie) – $13.00 + GST per box

 

In any instance where delivery restrictions apply or in the event of large orders of bulky or heavy items, the prices quoted online for delivery charges may differ. We will avoid this wherever possible and will contact you by email or phone to inform you of the correct price that will be charged prior to shipping your products.

We reserve the right to charge additional freight in cases where deliveries are returned to us, due to customer being unavailable to sign for the package or has not organised an alternative delivery arrangements. We recommend an authority to leave be noted in the comments section of the order process to avoid delays and charges in the unlikely event of a failed delivery.

If you wish to use your own courier service, we are happy to oblige; just provide us with these details in the “Shipping Instructions” section when you place your order. We will contact you when your order is ready for dispatch so you can organize your courier to collect.