You are here » Home » Terms & Conditions

Terms & Conditions

Turn-around time is approx. 3 weeks from order date to dispatch date.

Urgent orders required inside the usual turnaround time will attract an urgent order surcharge, which is $30 on orders under the value of $300, or 10% of the total order for orders over $300, plus express freighting costs.

If for any reason there is a delay with your order we will contact your directly.

A 50% deposit is required when your order is placed and the balance to be paid on or before collection or dispatch.

Please ensure you read care instructions before washing garments.

Absolute Apparel accepts no responsibly for incorrect laundering.

Returns & Credits

Returns due to change of mind or providing us with incorrect sizing or garment information, can be exchanged, and a restocking fee of $30.00 will apply.

Garments that have been screen printed, embroidered or decorated in any way cannot be returned unless faulty.

Goods cannot be returned for credit after 10 days from dispatch date of order. Discrepancy claims against orders will only be accepted within 5 working days from receipt of order.

It is the customer’s responsibility to inform Absolute Apparel if an order does not arrive. Once you inform us, we will make enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery due to courier or postal delays.

In accordance with our terms and conditions herein, it is agreed that a late delivery does not constitute a failure of our agreement and does not entitle cancellation of an order.